E-Mail: fe@fe-s.dk
Phone: + 45 9740 6510

FAQ

What material is the oil lamp made of?
It is made of cast iron that contains up to approx. 50% recycled materials. However, the lid and burner head are made of stainless steel.

Can the lamp be used indoors?
No, the lamp must not be used indoors due to fire hazard.

How much lamp oil can be in the lamp?
There can be 4 liters of lamp oil.

Should the lamp be filled completely with lamp oil?
Yes, we recommend filling it completely the first time.

Can I use the oil lamp right away?
The oil lamp should be left for 24 hours with lamp oil before being lit so that the wick has absorbed enough lamp oil.

Should the wick be pulled up further?
Yes, it can be advantageously pulled up further to get a slightly larger flame, and from the start there is a little tape on the wick that needs to be removed.

How much does the lamp weigh?
It weighs 8,2 kg net.

How tall is the Oil Lamp?
It measures 32 cm in height including lid.

What is the diameter of the oil lamp?
It measures approx. 22 cm. In diameter.

Can stainless steel rust?
Yes, it can actually rust over time, especially if it has some scratches on the surface.

Who sells the oil lamp?
See our page referring to dealers – See the dealer list here

Is there lamp oil in the whole ball?
Yes, there is a cavity from the handle down into the ball so that the lamp oil fills the entire ball.

How long can the oil lamp burn?
It depends a lot on the weather outside. Temperature and wind affect the burning time – so here you can build your own experience. We do not have a minimum burning time for the oil lamp.

Can you change the wick?
Yes, you can easily change the wick, this is done by unscrewing the bottom and then pulling a new wick up through the handle.

What should I use the included funnel for?
It is used when you need to fill up lamp oil. – see picture shown.

My oil lamp is leaking at the bottom – what do I do?
You should try tightening it at the bottom with the included wrench – turn clockwise to tighten it. See image shown.

Maybe the gasket is installed incorrectly? 
You can then fix the rubber gasket and screw the bottom back on – tighten it well.

What is the little lid used for?
The small lid should be on when the lamp is not in use – it protects against water. The lid can also be used to turn off the oil lamp. See picture.